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Many questions can be answered often by itself. Before you contact us directly please first take a look at the frequently asked questions.
By selecting "Accept all", you give us permission to use the following services on our website: ReCaptcha, Brevo, Facebook Pixel, Google Analytics 4, Google Ads Conversion Tracking, Taggbox. You can change the settings at any time (fingerprint icon in the bottom left corner). For further details, please see Individual configuration and our Privacy notice.
Imprint | Privacy PolicyThe settings you specify here are stored in the "local storage" of your device. The settings will be remembered for the next time you visit our online shop. You can change these settings at any time (fingerprint icon in the bottom left corner).
For more information on cookie lifetime and required essential cookies, please see the Privacy notice.
To submit forms on this page, you need to consent to the transfer of data and storage of third-party cookies by Google. With your consent, reCAPTCHA, a Google service to avoid spam messages via contact forms, will be embedded. This service allows us to provide our customers with a safe way to contact us via online forms. At the same time, the service prevents spam bots from compromising our services. After you gave your permission, you might be asked to answer a security prompt to send the form. If you do not consent, unfortunately you cannot use the form. Please contact us in a different way.
Stopping spam bots
Processing company:Google Inc.
Terms of use: https://policies.google.com/privacyTo send data to Brevo, you need to consent to the transfer of data and storage of third-party cookies by Brevo. This allows us to improve your user experience and to make our website better and more interesting.
Brevo Automation Tracking
Processing company:sendinblue
Terms of use: https://sendinblue.com/legal/privacypolicy/Facebook is an online social networking service that enables its users to connect with friends and family.
Purpose of data processing: Marketing
Information on the use of cookies via the "Facebook" service can be found here: https://en-en.facebook.com/policy.php
Categories of processed data:
Measure click path, visibility of ads, mouse movement, timestamp, track clicks on ads, track time and date, track user device, track user network, user agent, language, website visited, time zone
Legal basis for data processing: Consent (GDPR 6.1.a)
Data transfer outside the EU:
This provider can transfer, store or process your personal data outside of the EEA / EU. These countries may not have the same level of data protection and the enforcement of your rights may be restricted or not possible.
Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal, Dublin 2, Dublin, D02x525, IE
Terms of use: https://de-de.facebook.com/policy.phpGoogle Analytics is a web analytics service provided by Google Ireland Ltd ("Google"). Google uses the Data collected to track and examine how this website/app is used, to compile reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Data collected: anonymized IP address, date and time of the visit, usage data, click path, app updates, browser information, device information, JavaScript support, pages visited, referrer URL, location information, purchase activity, widget interactions
Purpose of data processing: Marketing (consent (GDPR 6.1.a))
Legal basis for data processing: Consent (GDPR 6.1.a)
Data transfer outside the EU: This provider may transfer, store or process your personal data outside the EEA/EU. These countries may not have the same level of data protection and the enforcement of your rights may be limited or not possible.
Cookies that are set in your browser:
| cookie name | sample content | expiration time |
|---|---|---|
| _ga_* | deleted | 730 days |
| _ga | GA1.1.8643343795.1726666186 | 730 days |
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4,IE
Terms of use: https://business.safety.google/privacy/With Google Ads Conversion Tracking, we can measure our advertising success in the Google advertising network. We place advertising in the Google advertising network so that our offers can be found more easily. We try to make advertising as optimal as possible. Also to keep advertising costs as low as possible. This is reflected in our prices ;)
Data collected: randomly generated USER ID, click path, measure ad visibility, mouse movement, timestamp, track ad clicks, conversion tracking, IP, track time and date, track user location, visitor behavior, user agent, language, website visited, time zone
Purpose of data processing: Marketing (consent (GDPR 6.1.a))
Legal basis for data processing: Consent (GDPR 6.1.a)
Data transfer outside the EU: This provider may transfer, store or process your personal data outside the EEA/EU. These countries may not have the same level of data protection and the enforcement of your rights may be limited or not possible.
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4,IE
Terms of use: https://business.safety.google/privacy/To send data to Taggbox, you need to consent to the transfer of data and storage of third-party cookies by Taggbox. This allows us to improve your user experience and to make our website better and more interesting.
Tracking by Taggbox
Processing company:Taggbox
Terms of use: https://taggbox.com/privacy-policy/Would you like to see these contents? Activate the desired contents for one session only or allow the website to remember these settings. Once you have given your consent, the third-party data can be loaded. For this, third-party cookies might be stored on your device. You can change these settings at any time (fingerprint icon in the bottom left corner). For further details, please see the Privacy notice.
| Country | Transit time in working days |
|---|---|
| Andorra | 4-7 |
| Belgium | 2 |
| Bulgaria | 4-5 |
| Denmark | 2-3 |
| Estonia | 3-4 |
| Finland | 4 |
| France | 3 |
| Greece | 6-8 |
| Ireland | 3-4 |
| Italy | 3 |
| Croatia | 2-3 |
| Latvia | 3-4 |
| Lithuania | 3-4 |
| Luxembourg | 2-3 |
| Malta | 4-6 |
| Monaco | 3-4 |
| Poland | 2-3 |
| Portugal | 4-5 |
| Romania | 3-4 |
| San Marino | 5-8 |
| Sweden | 3 |
| Slovakia | 3 |
| Slovenia | 3 |
| Spain | 4-5 |
| Czech Republic | 2-3 |
| Hungary | 3 |
| Vatican City | 5-7 |
| Country | Transit time in working days |
|---|---|
| Afghanistan | 10-15 |
| Albania | 6-8 |
| Algeria | 6-8 |
| Angola | 15 |
| Anguilla | 10-15 |
| Antigua | 10-15 |
| Argentina | 7-10 |
| Armenia | 10-13 |
| Aruba | 6-9 |
| Azerbaijan | 8 |
| Australia | 7-9 |
| Bahamas | 6-10 |
| Bahrain | 6-8 |
| Bangladesh | 10-15 |
| Barbados | 6-10 |
| Belarus | 4-7 |
| Belize | 8-13 |
| Benin | 10-15 |
| Bermuda | 6-12 |
| Bhutan | 8-10 |
| Bolivia | 6-10 |
| Bonaire, Sint Eustatius, and Saba | 6-9 |
| Bosnia and Herzegovina | 5-7 |
| Botswana | 8-10 |
| Brazil | 9-12 |
| British Cayman Islands | 10-15 |
| Brunei | 6-8 |
| Burkina Faso | 10-12 |
| Burundi | 8-12 |
| Cameroon | 10-12 |
| Cape Verde | 10-15 |
| Chad | 8-10 |
| Chile | 6-8 |
| China | 8-11 |
| Colombia | 8-12 |
| Comoros | 8-12 |
| Congo | 8-10 |
| Costa Rica | 6-8 |
| Cuba | 10-14 |
| Djibouti | 8-10 |
| Dominica | 10-12 |
| Dominican Republic | 15 |
| Ecuador | 15 |
| Egypt | 7 |
| El Salvador | 8-10 |
| United Arab Emirates | 6-8 |
| Equatorial Guinea | 10-15 |
| Eritrea | 6-8 |
| Ethiopia | 6-8 |
| Falkland Islands | 8-12 |
| Faroe Islands | 5-7 |
| Fiji | 10-12 |
| French Guiana | 10-15 |
| French Polynesia | 10-15 |
| Gabon | 8-10 |
| Gambia | 8-10 |
| Georgia | 7-10 |
| Ghana | 8-10 |
| Greenland | 5-7 |
| Grenada | 11-15 |
| Guadeloupe | 10-15 |
| Guatemala | 8-10 |
| Guinea | 9-11 |
| Guinea-Bissau | 10-12 |
| Guyana | 8-15 |
| Haiti | 8-10 |
| Honduras | 8-10 |
| Iceland | 4-6 |
| India | 8-10 |
| Indonesia | 8-10 |
| Iraq | 11-15 |
| Iran | 8-10 |
| Israel | 12-16 |
| Jamaica | 8-10 |
| Japan | 6 |
| Yemen | 10-15 |
| Jordan | 10 |
| Cambodia | 8-10 |
| Canada | 5-7 |
| Kazakhstan | 8-10 |
| Qatar | 6-8 |
| Kenya | 8-10 |
| Kyrgyzstan | 10-15 |
| Kiribati | 10-15 |
| Kuwait | 6-8 |
| Laos | 10-15 |
| Lebanon | 6-8 |
| Lesotho | 8-10 |
| Liberia | 10-12 |
| Libya | 10-12 |
| Macedonia | 5-7 |
| Madagascar | 10-12 |
| Malawi | 10-12 |
| Malaysia | 6-8 |
| Maldives | 8-10 |
| Mali | 8-10 |
| Marshall Islands | 10-15 |
| Martinique | 10-15 |
| Mauritania | 8-10 |
| Mauritius | 6-8 |
| Mayotte | 10-15 |
| Mexico | 9-14 |
| Micronesia | 10-12 |
| Moldova Rep. | 5-7 |
| Mongolia | 10 |
| Montenegro | 4-7 |
| Montserrat | 10-15 |
| Morocco | 6-8 |
| Mozambique | 7-10 |
| Myanmar | 8-10 |
| Namibia | 6-8 |
| Nauru | 10-15 |
| Nepal | 8-12 |
| New Caledonia | 10-15 |
| New Zealand | 8 |
| Nicaragua | 8-10 |
| Niger | 8-11 |
| Nigeria | 8-10 |
| North Korea | 10-15 |
| Norway | 4-5 |
| Oman | 6-8 |
| East Timor | 6-8 |
| Pakistan | 7-10 |
| Palau | 6-7 |
| Panama | 6-8 |
| Papua New Guinea | 7-10 |
| Paraguay | 8 |
| Peru | 7-10 |
| Philippines | 8-10 |
| Pitcairn | 10-15 |
| Reunion | 7-10 |
| Russian Federation | 5-15 |
| Rwanda Solomon Islands | 8-10 |
| Saint Helena | 14-19 |
| Saint Lucia | 8-10 |
| Samoa | 10-15 |
| Saudi Arabia | 6-9 |
| Senegal | 8-11 |
| Serbia | 4-7 |
| Seychelles | 6-9 |
| Sierra Leone | 7-10 |
| Singapore | 3-5 |
| South Africa | 8-12 |
| South Sudan | 7 |
| Sri Lanka | 6-8 |
| Sudan | 7 |
| South Korea | 6 |
| Suriname | 8-10 |
| Swaziland | 6-9 |
| Syria | 6-8 |
| Tajikistan | 8-10 |
| Taiwan | 6-8 |
| Tanzania | 7-10 |
| Thailand | 6-8 |
| Togo | 7-10 |
| Tonga | 10-15 |
| Trinidad and Tobago | 8-10 |
| Tunisia | 6-8 |
| Turkey | 3-9 |
| Turkmenistan | 8-10 |
| Turks & Caicos Islands | 10-15 |
| Tuvalu | 10-15 |
| Uganda | 7-10 |
| Ukraine | 8-10 |
| Uruguay | 7-10 |
| USA / United States of America | 6 |
| Uzbekistan | 7-10 |
| Vanuatu | 10-15 |
| Venezuela | 8-10 |
| Vietnam | 8-10 |
| Virgin Islands | 10-15 |
| Wallis & Futuna | 10-15 |
| Zambia | 8-10 |
| Zimbabwe | 6-9 |